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客户满意度
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Customer Satisfaction
1. Your contact details?
Title (Mr. / Mrs. / Ms.)
*
Your full name
*
Your company's name
*
City
*
Country
*
Email
*
Phone number
*
2. How did you find out about Loepfe?
Historical relationship
Business partner
Recommended by friend/colleague
Web search
Linkedin
Xing
Wechat
Facebook
Youtube
Webinar
Exhibition
Seminar
Other
3. For how long are you in business with Loepfe?
Less than a year
1 - 2 years
3 or more years
4. What Loepfe product(s) do you use today?
Products
YarnMaster PRISMA
YarnMaster ZENIT+
YarnMaster ZENIT
MillMaster TOP
YarnMaster EOS
YarnMaster 3N1
WeftMaster FALCON-i
WeftMaster FWL
WeftMaster KW
WeftMaster KBW
WeftMaster SFB
WeftMaster SW
WeftMaster CUT-iT
WeftMaster TC
Other
5. For how long have you been using these products? [Years]
6. Do you use any similar product(s) from other suppliers?
7. How satisfied are you?
With Loepfe sales services?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
With Loepfe technical services?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
Specifically, with Loepfe’s response times?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
With Loepfe’s local sales representative (agent)?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
With Loepfe’s local service & repair representative (service partner)?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
With the Loepfe products?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
Specifically, with Loepfe’s innovation?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
Overall with Loepfe?
*
very satisfied
satisfied
dissatisfied
very dissatisfied
Additional comments and suggestions
8. Who are your partners for sales and services?
Sales representative
Service partner
9. What does Loepfe do particularly well?
10. What should Loepfe improve?
11. Would you recommend Loepfe to a colleague or business partner?
*
yes
no
12. Do you have any other comments, questions, or concerns?
13. Please get in touch with me as soon as possible!
*
yes
no
Submit
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